Car Rental Handover Inspection in Georgia: The Casco-Friendly Checklist (No Deposit + 24/7 Support)

A good rental handover inspection checklist takes 10–20 minutes: film the full car, photograph every mark, test key functions, and compare everything with the condition report before you leave. With WeRent, 100% Casco included, a zero deposit policy, and 24/7 support make damage documentation simpler if a Casco claim question appears later.

What you need before inspection (prepare in advance)

Have these ready before the WeRent handover inspection starts in Tbilisi, Batumi, Kutaisi, or at airport pickup:

• Phone with enough battery and storage for photos and video
• Flashlight or phone torch for dark garages and late arrivals
• Booking confirmation and driver documents
• The vehicle condition report provided at handover
• A pen or notes app to record fuel level, mileage, time, and location
• 10–20 minutes before your planned departure
• WeRent contact details for 24/7 assistance

Cost: €0. Time: 2 minutes to prepare, 10–20 minutes to inspect.

What should I check at car rental handover to avoid Casco disputes?

Check the exterior, wheels and tires, lights and indicators, wipers and washer, brakes, interior, doors and windows, trunk and spare kit, and basic under-hood items. The goal is simple: make sure every visible issue is recorded before the rental begins, so any later Casco claims are supported by clear pickup evidence.

Step 1: Check the car body panel by panel (photos that match)

Time: 4–6 minutes. Cost: €0.

Start with a slow clockwise walkaround. Film continuously first, then take close-up photos.

Cover these body areas:

• Front bumper, grille, license plate area
• Hood and front edge near the windshield
• Left front fender and driver-side doors
• Rocker panels and lower door edges
• Rear quarter panel, rear bumper, trunk lid
• Right side panels and passenger doors
• Roof, especially on SUVs or 4x4s
• Mirrors, handles, fuel cap, and trim pieces
• Windshield, side glass, rear glass, and visible chips

For each scratch, dent, chip, cracked trim piece, or paint mark, take one wide photo showing where it is on the car and one close photo showing detail. This photo pair is more useful than a single close-up because it ties the mark to a specific panel.

Which exterior items are most commonly disputed later?

The most commonly disputed exterior items are bumper scuffs, lower-door scratches, mirror marks, wheel-arch scratches, windshield chips, cracked light lenses, and small dents on doors. These areas collect normal road contact, parking marks, and gravel damage, especially on trips outside city centers.

Step 2: Inspect wheels, tires, and wheel covers closely

Time: 2–3 minutes. Cost: €0.

Wheels are easy to miss during pickup and easy to notice at return. Check all four wheels, not only the side facing the handover agent.

Verify:

• Rim scratches and curb rash
• Wheel cover cracks or missing pieces
• Tire sidewall cuts, bulges, or visible damage
• Tire tread that looks uneven or heavily worn
• Missing valve caps
• Warning lights related to tire pressure, if shown on the dashboard

What should I verify about wheels and tires at handover?

Verify that existing rim marks, damaged wheel covers, tire cuts, and pressure warnings are written on the condition report. Photograph every wheel from straight-on and at an angle, then take close-ups of any visible damage. If you are planning mountain roads or off-road routes, ask WeRent support before leaving if anything looks questionable.

Step 3: Test lights, indicators, horn, wipers, washer, and brakes

Time: 3–4 minutes. Cost: €0.

Do not rely only on the dashboard. Switch the systems on and walk around the car, or ask the WeRent handover agent to confirm from outside.

Test:

• Headlights: low beam and high beam
• Front and rear lights and indicators
• Brake lights
• Hazard lights
• Reverse light, if possible
• Horn
• Wipers and washer front and rear where equipped
• Brake pedal firmness before moving

What tests should I do before driving away (lights, wipers, brakes)?

Do a lights check, indicator check, horn check, wiper spray check, and a short brake test before entering traffic. The brake test should be gentle: roll forward slowly, press the pedal, and confirm the car stops straight without unusual noise or vibration.

Step 4: Document interior condition (seats, dashboard, mirrors)

Time: 2–3 minutes. Cost: €0.

Interior issues can be overlooked because renters focus on exterior paint. Take a short video from each door and a few still photos.

Record:

• Seat stains, tears, burns, or broken adjustment controls
• Dashboard scratches, cracks, or warning messages
• Steering wheel and gear selector wear
• Mirror glass and mirror adjustment
• Floor mats, carpets, and visible stains
• Child-seat anchor area if you use family equipment
• Odors, smoke smell, pet smell, or damp smell

Which interior issues should I document (seats, dashboard, smells, stains)?

Document seats, dashboard, smells, stains, torn trim, cracked plastic, broken vents, missing mats, damaged mirrors, and any warning lights. If the car has a strong smell, write it down immediately. A note sent during pickup is much stronger than mentioning it days later.

Step 5: Verify doors, windows, locks, and charging/ports

Time: 2 minutes. Cost: €0.

Open and close every door. Test each window from its own switch and from the driver control panel where available.

Check:

• All doors open, close, and lock properly
• Remote key works
• Windows move without grinding or sticking
• Side mirrors fold or adjust if electronically controlled
• Fuel cap opens
• USB ports or charging sockets work, if you need them
• Air conditioning and basic ventilation respond

Doors and windows matter because small faults can become inconvenient fast during long drives in Georgia, especially in summer, rain, or mountain weather.

Step 6: Confirm the trunk/boot, spare kit, and tools

Time: 2 minutes. Cost: €0.

Open the trunk before loading luggage. Photograph the empty trunk floor if there are stains, broken panels, or missing covers.

Check for:

• Spare wheel or tire repair kit, depending on vehicle setup
• Jack and wheel tool where provided
• Warning triangle or emergency kit where included
• Parcel shelf or cargo cover, if part of the car
• Trunk latch and interior light

Do I need to check the trunk/spare kit during handover?

Yes. Check the trunk and spare kit during handover, especially before family trips, airport-to-mountain routes, or remote travel. If a tool, cargo cover, or repair kit is missing, it should be noted in writing before departure.

Step 7: Check under the hood basics (only what’s safe)

Time: 1–2 minutes. Cost: €0.

You do not need to perform mechanical work. Only look for obvious issues while the vehicle is parked safely.

Check:

• Hood opens and closes securely
• No visible leaks under the car
• No strong burning smell
• Washer fluid level appears usable if visible
• Dashboard has no active engine, oil, brake, or temperature warning after startup

Do not open hot caps, touch belts, or handle engine parts. If something looks wrong, contact WeRent before driving away.

Step 8: Ensure the condition report matches your photos

Time: 3–5 minutes. Cost: €0.

The condition report is the written baseline for the rental. Your photos and video should support it, not replace it.

Use this quick matching table before you leave:

Item	What to check	What to do if it differs
Body panels	Existing scratches, dents, chips	Add exact panel and photo reference
Glass	Windshield chips, cracks, mirror marks	Ask for written note before departure
Wheels	Rim scratches, tire damage	Photograph each wheel and update report
Interior	Seats, stains, odors, dashboard marks	Add notes with time and pickup location
Equipment	trunk and spare kit, tools, accessories	Record missing or damaged items
Functions	lights, locks, windows, wipers	Report immediately and wait for guidance

How do I match the condition report to what I see on the car?

Read the condition report line by line while standing next to the car. For every listed mark, confirm the location and take a matching photo. For every mark you see that is not listed, ask WeRent to add it in writing or send the details through the agreed support channel before you drive away.

Step 9: Drive-test for 3–5 minutes (sounds + steering + gearbox)

Time: 3–5 minutes. Cost: fuel only, if any.

Before starting a long route, take a short loop near the pickup point. This is useful after Tbilisi airport pickup, Batumi pickup, Kutaisi pickup, hotel delivery, or city handover.

Listen and feel for:

• Pulling to one side when driving straight
• Vibration through the steering wheel
• Grinding, knocking, or scraping sounds
• Gearbox hesitation or clutch problems
• Brake noise or weak braking
• Dashboard warnings after the car is moving
• Air conditioning failure once the engine is running

If anything feels unsafe, stop in a safe place and contact WeRent immediately. Do not continue to a remote route hoping the issue will disappear.

Step 10: How to report issues fast if you notice anything wrong

Time: immediately. Cost: €0 to contact support.

WeRent publishes this guide so Georgia car rental customers can document vehicle condition correctly at handover and resolve Casco questions faster later. With WeRent, 100% Casco included, zero deposit policy, delivery to your chosen pickup point, and 24/7 assistance are designed to reduce stress, but timing still matters.

When reporting, send:

• Booking name and car details
• Pickup location: Tbilisi, Batumi, Kutaisi, or airport pickup point
• Time you noticed the issue
• Clear photos and video
• Short description: panel, wheel, interior item, or function affected
• Whether the issue was present at handover or noticed after driving away

What if I notice new damage after leaving the pickup point?

Stop safely, take photos and video immediately, note the exact time and location, and contact WeRent’s 24/7 support. Do not wait until return day. Fast reporting helps separate pre-existing damage, road incidents, and possible Casco claim handling.

How fast should I contact 24/7 support when something is wrong?

Contact 24/7 support as soon as you notice the issue. If the car is unsafe, stop driving first. Immediate reporting gives support the best chance to advise you, document the timeline, and keep any Casco claim process clearer.

What photos and video should I take at pickup for Georgia rentals?

Take one continuous video around the whole car before moving it. Include the license plates, all sides, roof line if visible, bumpers, windshield, wheels, tires, interior, dashboard, mileage, fuel level, and any warning lights.

Then take still photos:

• Four corner views of the full vehicle
• Straight side views of left and right sides
• Front and rear views
• Close-ups of each existing mark
• Each wheel and tire
• Windshield and mirrors
• Seats, dashboard, trunk, and spare area
• Condition report or written notes, if allowed

For dark handovers, use flash and take extra angles. Reflections can hide scratches, especially on black, silver, or wet cars.

Quick FAQ: handover inspection + Casco in Georgia

Does WeRent include Casco insurance?

Yes. WeRent rentals include 100% Casco included. The inspection still matters because clear pickup records make Casco claim questions easier to review if damage is later discussed.

Is a handover inspection still needed with a zero deposit policy?

Yes. A zero deposit policy removes the need to block a rental deposit, but it does not replace damage documentation. You should still inspect, photograph, film, and confirm the condition report.

Can I do the inspection at airports in Georgia?

Yes. You can inspect the car at airport pickup locations, including Tbilisi, Batumi, and Kutaisi arrangements. Build in 10–20 minutes before leaving the parking area.

What if it is raining or dark at pickup?

Use your phone torch or flash, take extra photos, and record video from several angles. If visibility is poor, state that in your message to WeRent and report any mark as soon as you can see it clearly.

What is the single best habit for avoiding disputes?

Do not drive away until the visible condition of the car matches the written condition report. If something is not listed, document it with photos, video, and a short written note to WeRent support.