How to Confirm 100% Casco Is Included Before You Book (Tbilisi, Batumi, Kutaisi)

To confirm 100% Casco insurance included before you book, look for the exact phrase “100% Casco” or “Casco included” in the car listing, then match it against the booking confirmation and rental car contract. For a WeRent Georgia booking, also verify zero deposit, damage and theft wording, exclusions, and pickup notes before payment.

Confirm the answer in 2 minutes

Start with the visible insurance label. A clear 100% Casco car rental should not hide the insurance behind vague phrases such as “basic cover,” “standard insurance,” or “protection available.” The safest signal is direct wording: 100% Casco, Casco included, or 100% Casco insurance included.

For WeRent rentals in Tbilisi, Batumi, Kutaisi, and airport pickup locations, the process is simple:

1. Check the listing for the insurance wording.
2. Confirm the scope: damage coverage and theft coverage.
3. Check the deposit policy: WeRent uses zero deposit.
4. Review the booking confirmation before pickup.
5. Save proof in case you need 24/7 support or an accident claim.

What you need

Before you message support or book, collect:

• The car listing link or screenshot.
• Rental dates and pickup city: Tbilisi, Batumi, or Kutaisi.
• Pickup point details, including airport pickup if relevant.
• The visible insurance label from the listing.
• The price shown, including any delivery or extra service lines.
• Your driver details and planned route if you expect mountain or rural driving.
• A place to save screenshots of the listing, booking confirmation, and insurance summary.

Estimated time: 2–10 minutes. Cost: free.

Step 1: Find the exact “100% Casco” wording in the listing

Time: 1–2 minutes. Cost: free.

The first check is the rental insurance wording on the car page. Do not assume that a rental includes full coverage just because it says “insured” or “insurance available.” You are looking for the exact phrase 100% Casco or Casco included.

What exact wording means a rental has 100% Casco included?

Good wording looks like this:

Wording you see	What it usually means	What to do next
“100% Casco”	Strong signal that full Casco is part of the rental	Check exclusions and confirmation
“100% Casco insurance included”	Strongest wording before booking	Match it to the booking confirmation
“Casco included”	Good signal, but scope must be checked	Ask whether theft is included
“Insurance included”	Too broad	Ask for the insurance summary
“Basic insurance”	Not enough	Request exact coverage terms

On WeRent, the intended signal is clear: the rental includes 100% Casco, with zero deposit and 24/7 support. Still, you should verify that the same wording appears later in the booking flow.

Step 2: Check the “Casco included” scope

Time: 2–4 minutes. Cost: free.

The phrase “Casco included Georgia” is useful only if you know what it includes. For a rental car, Casco normally refers to protection for the vehicle itself. The two main items to confirm are damage coverage and theft coverage.

How do I tell if the listing’s “Casco included” covers theft too?

Look for language that mentions both vehicle damage and theft. If the listing only says “damage” and does not mention theft, ask support to confirm in writing.

Use this check:

• Does the listing say 100% Casco?
• Does the insurance summary mention damage coverage?
• Does the insurance summary mention theft coverage?
• Are exclusions listed clearly?
• Does the rental car contract repeat the same coverage label?

For example, if you are comparing Tbilisi car rental insurance options, avoid relying on a title alone. The listing title can be short; the insurance section, booking confirmation, and contract should carry the meaningful details.

Step 3: Verify “no deposit / deposit-free” terms don’t conflict with Casco

Time: 1–3 minutes. Cost: free.

A common confusion is the deposit and Casco conflict: travelers see “Casco included” but are still asked for a large security deposit. These are separate topics. Casco is insurance coverage. A deposit is a payment hold or security requirement.

Can a rental still require a deposit if Casco is included?

Yes, some providers may include Casco and still require a deposit. That is why you must check the deposit policy separately. With WeRent, the policy is zero deposit, which means the included 100% Casco does not come with a separate deposit requirement.

Before booking, confirm:

• The car has 100% Casco.
• The rental is deposit-free.
• No card hold is required at pickup.
• The booking confirmation does not add a deposit line.
• The rental car contract matches the zero deposit promise.

This matters at airports. If you land late for a Batumi airport car pickup Casco handover or arrive tired at Kutaisi, you do not want a surprise deposit discussion at the desk or delivery point.

Step 4: Inspect the final booking confirmation

Time: 2–5 minutes. Cost: free before payment; rental cost depends on booking.

The booking page is where marketing wording becomes a practical commitment. Before paying, check the final booking confirmation preview or confirmation email.

Where do I verify the insurance terms—listing, contract, or booking confirmation?

Use all three, in this order:

1. Listing — confirms the offer you selected.
2. Booking confirmation — confirms what you actually booked.
3. Rental car contract — confirms the binding handover terms.

Your booking confirmation insurance check should include:

• Vehicle name and dates.
• Pickup city or airport pickup point.
• Insurance label: 100% Casco or Casco included.
• Deposit policy: zero deposit.
• Any listed extras.
• Support contact details for 24/7 support.

If the booking confirmation does not show the same insurance wording as the listing, pause and ask for confirmation before payment or pickup.

Step 5: Ask the one question that removes ambiguity

Time: 1 minute to send; response time varies. Cost: free.

When wording is unclear, do not ask a general question such as “Is insurance included?” That can produce a vague answer. Ask one precise question covering the label, scope, exclusions, deposit, and proof.

What message should I send to confirm 100% Casco before paying?

Copy and paste this message:

Hi WeRent, before I pay, please confirm that this booking includes 100% Casco. Does the Casco included cover both damage coverage and theft coverage, and are the main exclusions listed in the insurance summary or rental car contract? Please also confirm the zero deposit policy and that the booking confirmation will show the insurance label.

If your pickup is airport-based, add one line:

Pickup is at [Tbilisi / Batumi / Kutaisi] airport. Please confirm the handover notes will record the car condition at pickup.

This is short, specific, and creates written proof.

Step 6: Confirm pickup condition and handover notes

Time: 5–10 minutes at pickup. Cost: free.

Casco is not just a booking label. At pickup, the condition of the car must be recorded properly. This helps if you later need roadside help, support, or an accident claim.

What should I check at pickup so Casco applies correctly?

Before leaving the pickup point:

• Photograph all sides of the car.
• Photograph wheels, windshield, mirrors, lights, and roof.
• Record fuel level and mileage.
• Check that existing scratches or dents are noted.
• Confirm the contract shows 100% Casco or Casco included.
• Save the support number.
• Ask how to report damage, theft, or an accident.

This matters in busy pickup settings: central Tbilisi delivery, Batumi airport, Kutaisi International Airport, hotel delivery, or late-night airport pickup. WeRent offers delivery to your chosen pickup point, but the handover still needs clear condition notes.

Step 7: Know what won’t be covered

Time: 3–5 minutes. Cost: depends on actual usage or incident.

Even when 100% Casco is included, you should understand what is not covered rental insurance. Casco protects the vehicle under stated terms; it does not turn every travel cost into an insured item.

What exclusions should I look for even when Casco is “100% included”?

Look for exclusions such as:

• Driving under the influence.
• Unauthorized driver use.
• Illegal road use or prohibited routes.
• Intentional damage.
• Gross negligence.
• Lost keys or documents, if listed as excluded.
• Interior damage, if excluded.
• Tire, wheel, underbody, or glass restrictions, if stated separately.
• Failure to report an accident correctly.

The exact exclusions should be in the insurance summary or rental car contract. If you plan mountain roads or rural routes, ask support whether your intended route is allowed.

Which charges are usually not included under Casco?

Do not expect Casco to include normal travel costs. These are usually separate:

• Fuel or gas.
• Extra mileage if the rental has a mileage limit.
• Parking tickets and traffic fines.
• Toll or road fees where applicable.
• Cleaning charges for unusual dirt.
• Late return fees.
• Optional extras.
• Security deposit, unless the provider has a zero deposit policy.

With WeRent, rentals start from €27/day, include 100% Casco, and follow a zero deposit approach. Your actual total still depends on dates, car type, pickup point, and extras.

Step 8: Save proof for a smoother claim

Time: 2–4 minutes. Cost: free.

Screenshots are not busywork. They reduce confusion if the car is damaged, stolen, or involved in an incident.

How can I save proof for a smoother accident claim?

Save these items in one phone folder:

• Listing screenshot showing 100% Casco.
• Booking confirmation showing the insurance label.
• Insurance summary.
• Rental car contract.
• Pickup photos and videos.
• Handover notes.
• Support chat confirmation.
• 24/7 support contact number.
• Police or incident report, if required after an accident.

If you need an accident claim, contact WeRent support immediately, follow the reporting steps, and do not repair the car without instructions. Written proof helps show what was booked, when the car was handed over, and how the incident was reported.

Quick verification table before you book

Check	Acceptable answer	Red flag
Insurance label	100% Casco / Casco included	“Basic insurance” only
Damage	Damage coverage stated	Damage not mentioned
Theft	Theft coverage stated	Theft not mentioned
Deposit	Zero deposit	Deposit added at checkout
Confirmation	Booking confirmation insurance label visible	Insurance disappears after selection
Contract	Rental car contract matches booking	New exclusions appear without explanation
Pickup	Condition photos and notes completed	No handover record
Support	24/7 support contact saved	No clear emergency contact

FAQ

How can I confirm whether a rental includes 100% Casco insurance before I book?

Check the listing for “100% Casco” or “Casco included,” then verify the same wording in the booking confirmation and rental car contract. Ask support to confirm damage coverage, theft coverage, exclusions, and zero deposit in writing before payment.

Is Kutaisi car rental Casco included the same as Tbilisi or Batumi?

The verification process is the same in Kutaisi, Tbilisi, and Batumi: check the insurance wording, confirmation, contract, pickup notes, and support instructions. For WeRent, 100% Casco is included across its Georgia car rental workflow, with delivery to the chosen pickup point.

What if the confirmation says insurance included but not 100% Casco?

Ask for clarification before paying or before pickup. “Insurance included” is too broad. You want the confirmation to state 100% Casco or Casco included and to reference the insurance summary or contract terms.

Does zero deposit mean there are no possible extra charges?

No. Zero deposit means no security deposit is required. You may still be responsible for fuel, fines, late return, optional extras, prohibited-use charges, or items listed in exclusions.

Should I contact support even if the listing is clear?

If the listing, booking confirmation, and contract all show 100% Casco clearly, support may not be necessary. If anything is missing—especially theft coverage, exclusions, or deposit policy—message WeRent before you pay.