100% Casco Included: Practical Coverage Checklist

100% Casco included coverage in a WeRent rental means insured damage and theft-related loss to the rental car itself are included in the package price. You are protected from large repair bills if you follow the rental agreement, report the incident correctly, and avoid coverage exclusions.

What “100% Casco included” covers in practice, not theory

When WeRent says 100% Casco included, it means the rental car is covered for insured risks under the rental package, rather than leaving you to buy a separate basic insurance add-on at pickup. In plain renter language: if the car is damaged in a covered incident, the insurance is designed to handle the repair cost according to the claim procedure.

This is why car rental insurance included matters in Georgia. City driving in Tbilisi, Batumi, and Kutaisi can involve tight parking, narrow streets, uneven road edges, sudden lane changes, scooters, pedestrians, and busy airport pickup zones. Casco included gives you a stronger safety net for the vehicle than a bare rental price with limited protection.

But 100% Casco is not a permission to ignore rules. It applies to the rental car itself, not to every possible cost, behavior, or situation. The coverage depends on the rental agreement, the exact event, and whether you complete the required reporting steps.

What does “100% Casco included” actually cover on the rental car?

100% Casco generally covers insured physical loss or damage to the rented vehicle, including common categories such as:

collision damage from an accident with another vehicle or object;
accidental damage caused during normal permitted driving;
vandalism damage when reported properly;
theft protection if the vehicle is stolen and the required steps are followed;
other insured risks listed or incorporated in the rental agreement.

The key phrase is “on the rental car.” Casco for rental car damage focuses on the rented vehicle’s covered repair or loss. It does not automatically erase fines, fuel charges, cleaning fees, traffic penalties, damage from prohibited use, or costs created by breaking the agreement.

Typical covered scenarios in Tbilisi, Batumi, Kutaisi

The practical value of Tbilisi car rental insurance, Batumi car rental insurance, and Kutaisi car rental insurance is that many real driving incidents are ordinary, not dramatic. A useful policy is one that helps when something realistic happens.

Situation	Usually within Casco logic?	What the renter must do
Another car hits your rental in Tbilisi traffic	Yes, if reported and documented	Stop safely, contact support, call police if required, collect evidence
You scrape a bumper while parking in Batumi	Often yes, if accidental and reported	Take photos, notify WeRent, file any required incident report
A stone cracks glass during a permitted drive	Often yes, depending on agreement terms	Photograph the damage, report promptly, follow instructions
The car is vandalized while parked	Potentially yes	Do not move evidence unnecessarily, contact support and police if required
The car is stolen	Potentially yes under theft protection rental car terms	Contact WeRent and police immediately, provide keys and documents as requested
Damage happens during drunk driving	No	Coverage may be void; this is a major exclusion
Damage happens during unauthorized driving	No	Coverage may be denied if an unapproved driver used the car
Damage occurs during prohibited off-road use	No or limited	Follow agreement rules before taking rough roads

The same basic insurance logic applies whether your route starts in Tbilisi, Batumi, or Kutaisi. What changes is the environment: Tbilisi has dense traffic and multi-lane junctions; Batumi has seaside traffic, rain, and busy seasonal parking; Kutaisi often connects travelers to highways, airports, and regional routes.

For route planning and vehicle choice, it is also worth reading WeRent’s related guides on /posts/best-car-rental-setups-for-4-7-people-in-tbilisi and /posts/best-4x4-rental-strategies-for-georgia-long-drives. They help match the car to the road before insurance ever becomes relevant.

Theft & vandalism: what “included” changes for renters

Is theft included under 100% Casco in a WeRent Georgia rental? Yes, theft-related protection is part of the practical meaning of 100% Casco, as long as the event falls within the insured risks and you follow the claim procedure.

The phrase theft protection does not mean you can be careless with the car, keys, or documents. It means that if the car is stolen despite normal responsible use, the rental package includes a framework for handling the loss. The insurer and rental company will still check whether the vehicle was locked, whether the keys were protected, whether the police were notified, and whether the renter complied with the agreement.

Vandalism is similar. If someone breaks a mirror, scratches a panel, damages a window, or attacks the car while it is parked, vandalism damage may be covered. The important point is documentation. Do not treat vandalism as “just a scratch” and return the car silently. Late reporting can create doubt about when, where, and how the damage happened.

If the car is stolen or vandalized:

Move yourself and passengers to safety.
Call WeRent support immediately.
Contact local police when instructed or when theft, vandalism, injury, or another party is involved.
Keep the location, time, and circumstances clear.
Do not make private cash settlements with third parties.
Preserve all keys, documents, photos, messages, and official paperwork.

Damage types commonly covered: scratches, crashes, and related risks

What kinds of accident damage are covered, from scratches to major crashes? Covered accident damage can range from minor body damage to serious collision damage, but the deciding factor is not only size. The deciding factors are whether the damage was accidental, whether the use was allowed, and whether the incident was reported correctly.

Minor scratches and parking damage

Small scrapes can happen in city parking areas, especially in tight courtyards, hotel lots, underground garages, and seaside streets. Minor scratches may fall under accidental damage if they occurred during normal permitted use. Still, you should report them promptly. A small scratch without documentation can become a dispute at return because nobody can verify the timing.

Major crash damage

A larger crash involving another car, a barrier, a wall, or road infrastructure is the clearest case where the accident procedure Georgia matters. You should assume that support and police guidance are required. A police report for rental accident may be necessary, especially if another vehicle, property damage, injury, or unclear fault is involved.

Glass, mirrors, lights, tires, and underbody

Coverage for items such as glass, mirrors, lamps, tires, wheels, roof, and underbody depends on the exact rental agreement and the insurer’s rules. Some damage may be covered when it results from an insured accident. Other damage may be excluded if it results from prohibited terrain, negligent driving, or failure to stop after a warning sign.

This is especially important for travelers planning mountain routes. Georgia has spectacular roads, but “scenic” does not always mean “permitted for every car.” If you plan remote routes, ask before pickup whether your intended roads are allowed for your selected vehicle.

The biggest exclusions that still apply

What is NOT covered under 100% Casco? The short answer: anything excluded by the rental agreement, the insurance terms, or the law. The protection is strong, but it is not unlimited.

Common coverage exclusions include:

unauthorized driving by a person not listed or approved as a driver;
drunk driving or driving under the influence of drugs;
leaving the scene of an accident before completing required steps;
off-road use where the agreement or vehicle category does not permit it;
reckless driving, racing, deliberate damage, or illegal use;
using the car for paid transport, delivery, towing, or other unapproved commercial activity;
failure to report the incident promptly;
failure to provide a police report when required;
loss of keys or documents caused by negligence;
damage caused after ignoring warning lights, overheating, flat tires, or mechanical alerts.

Does 100% Casco mean no deductible or no out-of-pocket costs?

Not automatically. “100% Casco included” means Casco is included in the rental package and covered insured damage is handled through the insurance framework. It does not mean every possible renter cost disappears.

You may still be responsible for costs that are outside the insured event or created by breaching the agreement. Examples include traffic fines, parking tickets, fuel differences, heavy cleaning, smoking penalties, lost accessories, damage from excluded use, or administrative costs if stated in the agreement.

The best way to think about it is simple: Casco protects you from covered vehicle damage and theft-related loss. It does not protect you from breaking the rental rules.

The process that makes Casco work: first 60 minutes after an incident

What should I do in the first 60 minutes after an incident? The first hour matters because evidence is fresh, vehicles are still in position, witnesses are nearby, and the timeline is clear. A strong claim is built immediately, not at the return desk.

Minute 0–10: stop, stay safe, do not improvise

Stop the vehicle safely. Turn on hazard lights. Check passengers, pedestrians, and other drivers. If anyone is injured, call emergency services immediately. Do not leave the scene unless safety requires moving to a safer nearby place.

Do not admit legal fault on the roadside. Do not pay another driver privately. Do not sign documents you do not understand. Your job is to secure safety and start the correct process.

Minute 10–20: contact WeRent support

Call or message WeRent support as soon as possible. WeRent provides 24/7 support and assistance, which is part of the value of choosing WeRent car rental Georgia for city and airport rentals. Explain where you are, what happened, whether anyone is injured, whether another vehicle is involved, and whether police are present.

Support can tell you whether to wait for police, what photos to take, and what information to collect. This is especially useful for travelers unfamiliar with local procedures or language.

Minute 20–40: document the scene

Take clear photos and videos before vehicles are moved, if safe and legal to do so. Capture:

all sides of the rental car;
close-ups of damage;
the wider road layout;
license plates of other vehicles;
traffic signs, lane markings, lights, and road conditions;
location markers, buildings, or GPS screenshots;
driver documents exchanged with other parties;
any visible debris, skid marks, or impact points.

If there are witnesses, ask for names and phone numbers. If the other driver leaves, record the plate number and vehicle description.

Minute 40–60: police and incident report steps

Do I need a police report for a rental accident claim? Often yes, especially when another party is involved, the car is not drivable, there is theft, vandalism, injury, public property damage, or unclear responsibility. A police report creates an official record that supports the insurance claim.

You may also need to send an incident report to WeRent. This is your written account of what happened: time, place, route, weather, vehicles involved, damage observed, and steps already taken. Keep it factual. Guessing or changing the story later can weaken the claim.

Evidence & documents: what you should provide, and why

Do I need to send an incident report and photos for claims? Yes, you should expect to provide them. They help connect the damage to a specific covered event and show that you followed the claim procedure.

A complete evidence file usually includes:

photos and videos of the vehicle and scene;
police report, if required or available;
incident report written by the renter;
names, phone numbers, and license plate details of other parties;
copies or photos of exchanged driver documents, where lawful;
GPS location or map pin;
date and time of the event;
WeRent support communication history;
any tow, service, or roadside assistance documents.

Why does this matter? Insurance decisions are based on proof. A dent found at return with no timeline is harder to process than a dent photographed at the scene, reported immediately, and supported by official paperwork.

For pickup preparation and document checks, see /posts/zero-deposit-car-pickup-in-georgia-requirements-verification-speed-checklist. It explains how to make collection faster and cleaner before your trip begins.

How the coverage applies to the exact rental agreement

Does coverage depend on following the rental agreement conditions? Yes. The rental agreement is the document that connects your booking, driver authorization, vehicle use, insurance rules, claim procedure, and coverage exclusions.

Before you drive away, confirm these points:

Who is authorized to drive?
Where can the car be driven?
Are any mountain roads, border areas, or unpaved sections restricted?
What number should you call after an accident or theft?
When is a police report required?
How fast must damage be reported?
What costs are excluded even though Casco is included?
What happens if the car cannot be driven?

This is also where WeRent’s practical rental model matters. WeRent offers car rental in Georgia from €27/day, 100% Casco insurance included, a zero deposit policy, 24/7 support and assistance, and delivery to your chosen pickup point in Tbilisi, Batumi, Kutaisi, and relevant airport locations. Those benefits work best when the renter follows the same written rules that make the insurance valid.

If you want to compare the daily rate with built-in protections, see /posts/is-werents-27day-rental-in-georgia-all-in-or-just-the-daily-rate-with-example-totals. It explains what is included in the price without turning the insurance rules into guesswork.

Does “100% Casco included” work the same in Tbilisi, Batumi, and Kutaisi?

Yes, the concept is the same across Tbilisi, Batumi, and Kutaisi: covered damage and theft-related loss are handled under the included Casco framework. The location does not change the basic need to report, document, and follow the agreement.

What changes is the type of risk you are most likely to encounter. In Tbilisi, watch for dense traffic, complex junctions, and tight curbside parking. In Batumi, be ready for seasonal congestion, wet roads, and crowded seaside parking. In Kutaisi, many renters connect airport pickup with longer intercity drives, so highway awareness and route planning matter.

Coverage is not a substitute for choosing the right car. Families should think about luggage and passenger comfort. Off-road adventurers should confirm permitted routes and vehicle suitability before leaving paved or maintained roads. Casco helps after a covered incident; it does not make every route appropriate.

Practical checklist before pickup and while driving

Use this checklist to make 100% Casco included coverage easier to rely on if something happens.

Before pickup

Read the rental agreement, especially insurance, driver, and route sections.
Confirm all authorized drivers are listed.
Ask about any planned rough, mountain, or unpaved roads.
Save WeRent support contact details in your phone.
Check how to request help outside business hours.
Inspect the car and photograph existing marks at pickup.

During the rental

Drive only where the car is permitted.
Do not let an unapproved person drive.
Never drive after alcohol or drugs.
Park in legal, visible, reasonable places.
Keep keys and documents secure.
Report new damage immediately, even if it looks minor.

After an incident

Stay at the scene unless safety requires moving.
Contact support quickly.
Call police when required or instructed.
Take photos and videos.
Complete the incident report.
Keep all documents until the claim is closed.

This checklist is not complicated, but it is important. Most problems after an accident come from missing evidence, late reporting, or actions that look like the renter tried to avoid the official process.

FAQ: quick answers renters ask before pickup

Does 100% Casco mean I can return a damaged car with no explanation?

No. Casco included does not remove the reporting requirement. You still need to notify WeRent, provide photos, complete any incident report, and obtain a police report when required.

Are small scratches treated differently from major crashes?

The damage size matters less than the cause and documentation. A small scratch from permitted accidental use may be covered, while serious damage from off-road use, drunk driving, or unauthorized driving may be excluded.

Is theft protection included if I lose the keys?

Theft protection rental car coverage is not the same as losing keys through negligence. If keys are lost, stolen, or left inside the car, the agreement and insurer will determine responsibility. Report the situation immediately.

Do I always need police after a rental accident in Georgia?

Not every tiny incident requires the same response, but you should contact WeRent first and follow instructions. A police report for rental accident is commonly needed when another party, theft, vandalism, injury, major damage, or unclear responsibility is involved.

Can I take the car off-road if I have 100% Casco?

Do not assume that. 100% Casco does not automatically allow off-road use. If the rental agreement restricts a route or vehicle category, damage there may fall under rental agreement exclusions.

100% Casco Included: What It Covers in Tbilisi, Batumi, and Kutaisi (Practical Checklist)