Casco 100% Verification Checklist in Georgia: 9 Questions to Ask at Booking and Pickup (Tbilisi, Batumi, Kutaisi)

Use these 100% Casco insurance verification questions before you pay and again at pickup: confirm the wording in writing, tie it to your full rental period, and check the claim rules. In Georgia, the safest answer is a contract/voucher that says 100% Casco, not only “insurance available.”

The quick answer: how to verify “100% Casco” in 2 minutes

Ask for three things in one message: the exact coverage scope, the words “100% Casco” connected to your rental period, and the claim process if damage happens. Then repeat the same checks at vehicle handover before you drive away.

Your short script:

“Please confirm in writing: does this booking include 100% Casco for this exact vehicle, dates, and pickup point? Does it include collision damage, theft, and vandalism? What exclusions, deductible, security deposit, or pay-first rule applies?”

For a Georgia car rental Casco included offer, vague wording is the warning sign. “Casco included” may be strong if the voucher also says 100%, but it is not enough if the contract later lists partial coverage, a deductible, or unclear exclusions.

What you need before you start so you do not miss anything

Have these items ready before you message the rental company or arrive at pickup:

• Your booking confirmation / voucher
• Car class + rental dates
• Pickup location: Tbilisi, Batumi, Kutaisi, airport, hotel, or chosen delivery point
• A photo or screenshot of the offer text: “100% Casco”, “Casco included”, “CDW”, or “LDW”
• Driver details to match documents
• Pen + phone camera for the pickup handover

Time: 5–10 minutes total. Cost: €0.

WeRent uses this same practical approach at booking and handover: the renter should be able to see what is included, where pickup happens, and how 100% Casco connects to the rental dates. WeRent rentals start from €27/day, include 100% Casco insurance, use a zero deposit policy, and include 24/7 support and assistance with delivery to a chosen pickup point in Tbilisi, Batumi, Kutaisi, or airports.

Step 1: Put the “100%” question in exact words

Time: 1 minute. Cost: €0.

Ask:

• “Does my booking include 100% Casco for the full rental period?”
• “Is the waiver for damage to the rental car equivalent to CDW/LDW, and is it written as 100%?”
• “Is the ‘Casco included’ coverage written in the contract/voucher for this exact vehicle and dates?”

What to look for:

• A written statement that ties 100% Casco to the full rental period.
• The same vehicle class, dates, driver name, and pickup point shown in the booking confirmation.
• No downgrade from “100% Casco” in the offer to “basic insurance” in the contract.

The CDW LDW waiver meaning can vary by company. CDW usually refers to collision damage waiver. LDW usually refers to loss damage waiver. Neither automatically proves 100% Casco vs partial coverage unless the voucher says the waiver is 100%, shows the exclusions, and states whether any deductible applies.

Step 2: Check whether Casco covers damage, theft, and vandalism

Time: 2–3 minutes. Cost: €0.

Ask:

• “Does 100% Casco cover theft and vandalism, or only collision damage?”
• “Which incidents are covered: collision damage, vandalism, theft?”
• “Are there exclusions for glass, tires, undercarriage, or off-road driving?”

What to look for:

• Covered incidents listed clearly, not just “insurance included.”
• A written Casco exclusions list.
• No conflict between the sales message and the rental agreement.

A strong answer separates covered events from exclusions. For example, collision damage may be included, while improper use or certain road types may be excluded. If your Georgia route includes mountain roads, gravel sections, or off-road-style travel, ask before booking whether your route changes the coverage scope.

Step 3: Read the exclusions before accepting the offer

Time: 2–4 minutes. Cost: €0.

Ask:

• “What are the exclusions—do they include tires, glass, or undercarriage damage?”
• “Do you exclude late return, key loss, damage caused by driver negligence, drunk driving, wrong fuel, or improper use?”
• “Is 100% Casco still 100% after common scenarios, such as potholes or curb damage?”

What to check:

• A written exclusions list, not only an oral assurance.
• Whether glass, tires, and undercarriage are named separately.
• Whether off-road driving voids or limits coverage.

This is where partial coverage often appears. A headline may say 100% Casco, but the exclusions may remove common damage types. Exclusions are normal in rental contracts; the issue is whether they are clear before you pay and whether they match what was advertised.

Step 4: Ask how the claim and assistance process works

Time: 3 minutes. Cost: €0.

Ask:

• “If damage happens, what is the exact claim/assistance process and required documents?”
• “Do you handle it as Casco included, or will you request payment upfront?”
• “What documents, police report, photos, or forms are required to open a claim?”
• “Is 24/7 support included immediately during the rental, including weekends and after pickup?”

What to look for:

• Clear rental car claim process instructions.
• A support phone number or messaging channel.
• Confirmation that 24/7 roadside assistance Georgia support starts when the rental starts, not only during office hours.

WeRent’s lens is simple: support should be available during the rental, not only when the office is open. If an incident happens outside Tbilisi or Batumi, you need to know who to contact first and what photos or documents to collect.

Step 5: At pickup, match the inspection form to the Casco wording

Time: 10–15 minutes at handover. Cost: €0.

Do this before leaving the pickup point:

1. Compare the pre-rental inspection notes with the contract language.
2. Photograph the vehicle from all sides, including wheels, windshield, bumpers, roof, and lower panels.
3. Check that existing marks are recorded on the inspection form.
4. Ask the handover agent to point to the 100% Casco wording in the paperwork.

Ask at handover:

• “Does the pickup handover inspection form match the claimed 100% Casco coverage?”
• “Does this contract state 100% Casco coverage for this specific vehicle and dates?”
• “Does the inspection form list any covered/not covered limitations?”

The vehicle handover inspection is not only about scratches. It is the moment to catch contradictions between “Casco included” in your booking and narrower wording in the actual rental paperwork.

Step 6: Search for deposit, deductible, or pay-first cost triggers

Time: 2–3 minutes. Cost: €0.

Ask:

• “Is there any deductible or pay-first cost trigger even with 100% Casco?”
• “Is there any security deposit connected to Casco?”
• “If I damage the car, do I pay a portion or the full amount?”
• “Is any amount blocked on my card and released later?”

Why it matters:

Paperwork wording	What it may mean	What to ask next
“100% Casco included”	Full waiver may apply	“Are there exclusions or any deductible?”
“Casco included with deductible”	Not full 100% for the renter	“What amount remains my responsibility?”
“Insurance available”	Coverage may be optional or partial	“Is it included in this booking price?”
“Deposit required for damages”	Possible cost exposure	“What damage situations use the deposit?”
“Pay first, claim later”	You may fund repairs first	“Who pays the repair invoice initially?”

WeRent’s zero-deposit policy is useful here because it gives you a direct question: “How does the zero deposit Casco link work for this booking?” You should be able to distinguish true 100% coverage from a deposit-refund arrangement.

Step 7: Confirm geography and road-type boundaries

Time: 2 minutes. Cost: €0.

Ask:

• “Is coverage valid across Georgia, including Tbilisi, Batumi, Kutaisi, and routes between cities?”
• “Do off-road routes or road types in Georgia change the coverage scope?”
• “Does off-road driving change coverage or add restrictions?”
• “Are there travel area limits or route restrictions tied to Casco?”

Georgia has city roads, mountain routes, seaside highways, gravel access roads, and remote areas. A rental can be suitable for your trip while still having insurance restrictions for improper use or prohibited routes. If you plan adventurous routes, say so at booking and ask whether a different vehicle class is required.

Step 8: Confirm additional drivers and delivery changes

Time: 1–2 minutes. Cost: €0.

Ask:

• “Does adding an additional driver change the Casco coverage?”
• “Does 100% Casco apply when there is an additional driver listed in the contract?”
• “If pickup changes to hotel, airport, or city delivery, does the coverage wording remain the same?”
• “Does Tbilisi Batumi Kutaisi pickup location affect the insurance wording?”

The answer should be simple: coverage should apply to approved drivers listed correctly in the paperwork. If a driver is not recorded, the insurer or rental company may treat that as an improper-use problem. Always match driver names to the contract before leaving.

Step 9: Use this final yes/no script before you drive away

Time: 2 minutes. Cost: €0.

Ask these six questions in the same call, chat, or pickup conversation, and wait for clear answers:

1. “Is this rental covered by 100% Casco for the full rental period?”
2. “Does it include theft and vandalism?”
3. “What are the exclusions?”
4. “Is there any deductible or pay-first rule?”
5. “Does the contract for this exact vehicle match 100% Casco?”
6. “Is 24/7 support included for incidents?”

If any answer changes from booking to pickup, pause before signing. The goal is not to argue at the counter; it is to make sure the contract, voucher, inspection form, and support process all say the same thing.

FAQ: Common “100% Casco” traps renters face in Georgia

They said Casco is included—how do I know it is really 100% and not deductible?

Ask for the phrase “100% Casco” in the voucher or contract and ask directly whether any deductible, security deposit, or pay-first rule applies. If the document says “Casco included with deductible,” that is not the same renter outcome as 100% Casco.

What if the offer only says CDW/LDW—does that equal 100% Casco?

Not automatically. CDW and LDW describe waiver types, but the contract must state the waiver level, exclusions, and renter responsibility. Ask the company to confirm whether CDW/LDW is 100% or partial coverage.

Are tires and glass covered under 100% Casco?

Do not assume. Ask whether tires and glass are covered or excluded, and check whether undercarriage damage is treated separately. These items often appear in the Casco exclusions list.

What happens if I have an accident right after pickup—does support start immediately?

It should start when the rental period begins, but confirm this before driving away. Ask for the 24/7 support contact and the first steps: stop safely, contact support, take photos, and follow the required claim process.

Does airport pickup vs city delivery change anything about Casco coverage wording?

Pickup location should not weaken the insurance wording. Whether you choose airport pickup, hotel delivery, or city handover in Tbilisi, Batumi, or Kutaisi, the contract should still match the booking: exact vehicle, dates, approved drivers, and 100% Casco terms.

Before arrival: what WeRent can confirm

WeRent can confirm the coverage before arrival to Tbilisi, Batumi, or Kutaisi so you are not solving insurance questions at the curb. Ask for the booking confirmation, 100% Casco wording, zero deposit details, pickup point, and support contact before your flight or train.

For renters, the rule is simple: if the company cannot put 100% Casco, exclusions, claim process, and 24/7 support in writing, keep asking before you book. A clean confirmation protects your trip before the first kilometer.