Car Handover Casco Check (Georgia): What to Do Immediately After Receiving the Car

Before you drive away, use this Casco coverage handover checklist: confirm the rental agreement, license plate, fuel, odometer, and car condition; then record photos and video of any existing damage. If anything differs, report discrepancies immediately to WeRent Georgia via 24/7 support.

What you need before you start (5-minute setup checklist)

Use the first few minutes at pickup to create a clean record. This is not paperwork for paperwork’s sake; it protects your 100% Casco insurance if damage is questioned later.

Have these ready:

• Your passport or national ID
• Driving license
• International Driving Permit, if required for your license type
• Booking confirmation
• Phone with battery and camera space
• Mobile data or Wi-Fi connection
• Flashlight or phone torch for evening pickup
• WeRent contact channel for 24/7 support
• Rental agreement or digital handover document

This applies at every WeRent Georgia pickup point: Tbilisi pickup, Batumi pickup, Kutaisi pickup, hotel delivery, apartment delivery, and airport delivery. The routine is the same whether you are renting a compact city car, a family SUV, or a 4x4 for mountain roads.

Time needed: about 5 minutes to prepare, 10–15 minutes for the full inspection.

Cost: €0. WeRent rentals include 100% Casco insurance, zero deposit pickup verification, and support during handover.

Step 1: Confirm the rental documents (matching dates, class, and plate)

Start with the documents before looking at the car. The rental agreement is the base record for your rental period, vehicle, and Casco coverage.

Check these items one by one:

• Your full name is correct
• Pickup date and time are correct
• Return date and time are correct
• Pickup and return locations are correct
• Vehicle class matches your booking
• License plate match is exact
• Any extra driver is listed if needed
• Included 100% Casco insurance is shown or confirmed
• Support contact details are available

What documents must match the rental agreement (dates, license plate)?

The dates, rental period, driver name, vehicle class, and plate number must match the rental agreement. The license plate match is especially important because your photos, video, handover record, and 100% Casco verification all connect to that specific car.

If the plate is different from your booking record, do not assume it is fine. Ask WeRent support to confirm the substitution and update the handover record before you leave.

Time: 2–3 minutes.

Cost: €0.

Step 2: Do a full walkaround for existing damage (and how to photograph it)

A proper car handover inspection starts outside the vehicle. Walk around the car slowly and record what you see before the car moves from the pickup point.

Look for:

• existing scratches
• dents and chips
• Paint marks on doors and bumpers
• Cracks or chips in lights
• Mirror housing marks
• Door edge damage
• Roof marks, especially on SUVs
• windshield condition
• Scrapes under the front bumper
• Rear bumper marks from parking contact

How do I document existing damage so Casco claims stay valid?

Use both photos and video. Take one continuous video around the vehicle, then take close-up photos of every scratch, dent, chip, or crack. Include the license plate in at least one wide photo so the car is clearly identifiable.

Best method:

1. Start with a full front view showing the plate.
2. Move clockwise around the car.
3. Film each panel in daylight or with your phone torch.
4. Photograph each mark from close range.
5. Take a second wider photo showing where the mark is located.
6. Save everything before driving away.
7. Send the evidence to WeRent if anything is not already recorded.

This creates photo evidence for Casco claim review if a question comes up later. It is also the cleanest way to avoid confusion between new damage and existing damage documentation.

Which parts should I inspect for damage (bumper, windshield, wheels)?

Inspect the front bumper, rear bumper, side panels, doors, mirrors, lights, roof, windshield, wheels, and lower edges of the vehicle. For Georgia road trips, the windshield condition and tire area deserve extra attention because highways, gravel roads, and mountain routes can expose glass and tires to more impact.

Time: 5–7 minutes.

Cost: €0.

Step 3: Check wheels, tires, and underbody basics (for safe road + off-road trips)

The tire and wheel check matters for safety and for clean documentation. You do not need to be a mechanic; you only need to identify visible issues before driving.

Check:

• Tire pressure warning light is not on
• Tires are not visibly flat or low
• No deep cuts in tire sidewalls
• No large bulges on tires
• Wheel rims are not heavily bent
• Existing rim scratches are photographed
• Underbody edges are not visibly hanging loose
• Mud flaps and plastic trim are secure

If you plan mountain or off-road-style travel, such as gravel roads to remote villages or highland viewpoints, be more careful. Casco coverage is not a reason to ignore safe driving limits. Use only roads suitable for the car type you booked and ask WeRent if you are unsure about a route.

Time: 3–5 minutes.

Cost: €0.

Step 4: Verify fuel level and odometer reading (so your record is consistent)

Fuel and mileage are simple, but they often create avoidable confusion. Take a dashboard photo showing the fuel level and odometer reading at pickup.

Check:

• Fuel level shown on the dashboard
• Fuel level confirmation in the handover record
• Odometer reading in the rental agreement or digital record
• No warning lights remain on after the engine starts

Do I need to check the fuel level and odometer at pickup for Casco?

Yes, check them at pickup even though fuel level confirmation and odometer reading are not usually damage items. They help prove when your rental period began and support a consistent handover record. If there is later discussion about timing, route, or vehicle condition, the dashboard photo is useful context.

For a Tbilisi car pickup checklist, Batumi car pickup checklist, or Kutaisi car pickup checklist, this step is identical: photograph the dashboard before leaving.

Time: 1 minute.

Cost: €0, except for your normal fuel responsibility under the rental terms.

Step 5: Test critical controls on the spot (lights, wipers, brakes, AC/heat)

Before entering traffic, confirm the car is comfortable and safe to operate. Do this while still parked.

Test:

• Headlights
• Brake lights if someone can assist
• Turn signals
• Hazard lights
• Windshield wipers
• Washer spray
• Horn
• Air conditioning
• Heating and defogging
• Seat adjustment
• Mirrors
• Parking camera or sensors, if equipped
• Brake pedal feel while stationary

What should I test on the spot before I drive off?

Test the controls you will need immediately: lights, wipers, mirrors, brakes, AC or heat, defogging, and signals. If you collect the car at night, in rain, after a flight, or before a mountain route, these checks are not optional. They help you avoid leaving the pickup point with a problem that should have been reported at handover.

Time: 3–5 minutes.

Cost: €0.

Step 6: Check the interior items that affect claims (spare tire/tools, fluids if included)

Interior checks are quick, but they help prevent misunderstandings at return. Look inside before loading luggage.

Check:

• Seat stains, burns, or tears
• Dashboard cracks or visible damage
• Broken handles or vents
• Floor mats present
• Trunk condition
• Spare tire, if included with that vehicle
• Jack and basic tools, if included
• Warning triangle or other supplied equipment
• Child seat condition, if rented
• Fluid warning lights on the dashboard

Do not open fluid caps unless WeRent instructs you to. For most customers, the useful check is whether warning lights appear and whether included items are present. If an item is listed but missing, photograph the trunk area and contact support.

Time: 3–4 minutes.

Cost: €0.

Step 7: Verify equipment and documents for Georgia driving (IDP, if required)

Make sure your driving documents are acceptable before you start the trip. Georgia rental checks usually focus on your passport or ID, valid driving license, and whether an IDP is needed based on your license.

Do I need an IDP in Georgia and where is it checked for rentals?

You may need an International Driving Permit in Georgia if your license is not in a format accepted for local rental verification, especially if it is not in Latin characters or does not clearly show required license details. WeRent checks this at pickup during document verification. If you are unsure, ask before arrival or contact 24/7 support at handover.

Also confirm that the car documents provided for the rental are in the vehicle or available as instructed by WeRent. Keep the rental contact information easy to access during your trip.

Time: 2–3 minutes.

Cost: depends on whether you need to obtain an IDP before travel; no extra WeRent handover cost.

Step 8: Report discrepancies immediately (what to say + how to send evidence)

If anything is wrong, pause the pickup. Do not drive away and plan to fix the record later unless support tells you to proceed.

Report these immediately:

• Plate number does not match
• Fuel level differs from the record
• Odometer differs from the record
• Damage is not listed
• A tire looks unsafe
• Windshield has a chip not recorded
• Warning light is on
• Included item is missing
• AC, wipers, lights, or brakes do not work correctly

How quickly do I need to report a discrepancy to protect Casco coverage?

Report a discrepancy immediately at handover, before leaving the pickup point. This is the safest way to protect Casco coverage because the timing is clear and the evidence is connected to the car handover inspection.

Message template:

“Hello WeRent support, I am at pickup with vehicle [plate number]. I found [describe issue]. I am sending photos/video now. Please confirm this is recorded in the handover before I leave.”

Attach:

• Wide car photo with plate
• Close-up photo of the issue
• Short video if useful
• Dashboard photo for fuel or odometer issues
• Your booking name or reservation reference

This is exactly what 24/7 support at handover is for. WeRent’s role is to keep the rental record clear so you can drive away with correct documentation.

Time: 2–10 minutes depending on the issue.

Cost: €0.

Step 9: Get your handover confirmation from WeRent support (so it’s recorded)

Do not rely only on memory. Ask for confirmation that your evidence or correction has been recorded.

How do I get proof that my handover was confirmed by WeRent support?

Get proof in writing through the same support channel you used at pickup. A simple confirmation message is enough, such as: “Confirmed, noted in the handover record.” Keep that message with your rental photos until after the car is returned.

Before leaving, make sure you have:

• Rental agreement confirmed
• License plate match confirmed
• 100% Casco verification completed
• Existing damage documentation saved
• Fuel level confirmation saved
• Odometer reading saved
• Any discrepancy acknowledged by support

If everything is correct, you can start the trip. WeRent’s zero deposit model reduces upfront friction, but it does not remove the value of a careful pickup record. A clean handover protects both you and WeRent.

Time: usually 1–3 minutes after evidence is sent.

Cost: €0.

Quick FAQ: Casco + handover questions (Georgia)

What should I check first after receiving the car for 100% Casco?

Check the rental agreement, license plate, dates, and included 100% Casco insurance first. Then do the exterior walkaround damage check before moving the car. This order links the correct vehicle to the correct rental record.

What if I find damage after leaving the pickup point?

Stop safely, photograph the issue, and contact WeRent 24/7 support immediately. Explain when and where you noticed it and send photos and video. Do not wait until return day. Earlier reporting gives a clearer record for Casco coverage review.

Is video better than photos for existing scratches and dents?

Use both. Video shows the full condition of the car at pickup, while photos capture detail. For existing scratches, dents and chips, windshield marks, and wheel damage, close-up photos plus a slow walkaround video are the strongest combination.

Does the checklist change for Tbilisi, Batumi, or Kutaisi?

No. The same car rental pickup inspection Georgia routine applies in all three cities. Use the same steps for Tbilisi pickup, Batumi pickup, Kutaisi pickup, and airport delivery: documents, walkaround, tires, fuel, odometer, controls, interior, and support confirmation.

Does 100% Casco mean I can skip the handover inspection?

No. 100% Casco insurance protects the rental car under the policy terms, but the handover inspection proves what condition the car was in when you received it. Skipping photos and support confirmation can make a later question harder to resolve.